When it is free, and when there is a fee
Searching is free for most businesses. A one-time fee may apply in some situations, and you’ll always see the amount before you pay.
See the pricing page for current fees.
When is it free?
Searching is free when you use a business email at a business address.
| Your situation | What you pay |
|---|---|
| Business email and business address | Free |
| Residential address | One-time fee |
| Personal email address | One-time fee |
What if I work from home?
If service will be installed at a home address, it’s considered a residential address even if you use the space for your business.
A one-time fee may apply in that situation.
Does the fee affect my results?
No. The fee doesn’t change the options available to you. Your results are based on the services and address you search.
Is there a subscription?
No. Any applicable fee is a one-time charge. There is no recurring fee for using Telecom.live™.
What do I pay for the service?
The fee is for your Telecom.live™ search, not the telecom service itself.
Your provider sets the service price, contract terms, and any installation charges. They bill you directly after you place an order.
What if no pricing comes back?
If no pricing is returned within 48 hours, any fee you paid is automatically refunded to your original payment method.
You don’t need to request the refund. See our refund guarantee.
Card details are handled securely by our payment provider and aren’t stored by Telecom.live™. See how payment is handled.
Last reviewed September 14, 2026
