What you are actually signing
Your quote helps you compare options. The document you sign is the provider’s contract, and it governs your service after you order.
Who is the agreement with?
Your provider. You sign their agreement, on their terms, and they bill you for the service.
The provider sets the price, contract term, and other conditions. Telecom.live™ does not bill you for telecom services.
The four things to check before you sign
| What to look for | Why it matters |
|---|---|
| The contract term | This is one of the biggest commitments in the agreement. One-, two-, and three-year terms are common. |
| What happens when the term ends | Many agreements renew automatically unless you give notice by a specific date. |
| The early termination fee | Ending the agreement early may result in a fee. Know what it is before you sign. |
| What is promised and what is best-effort | A service with a specific uptime commitment is different from one without a guaranteed level of service. |
Check the agreement against your quote
The agreement should reflect the service you chose. A provider may adjust details after reviewing your address, so check the price, speed, and contract term before signing.
If something doesn’t match what you expected, don’t sign it until it’s resolved.
What the agreement may not include
- Something that was promised verbally but isn’t written into the agreement
- A price after a promotional period, unless the agreement specifies it
- A firm installation date. Installation dates are estimates until the provider schedules the work.
- Taxes and surcharges, which may not be covered by a price guarantee
Last reviewed September 14, 2026
