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Why we ask for a work email

Telecom.live™ is built for businesses. A work email helps connect your search to the business you’re searching for and gives you a consistent way to access your account.

Why do you ask for a work email?

Your email is used to access your account and receive important updates about your quotes and orders.

A business email also helps identify the business associated with your search.

  • Connects your search to your business
  • Gives you access to your account
  • Stays with the business rather than one person
  • Receives quote and order updates

What counts as a work email?

A work email uses your company’s own domain, such as you@yourcompany.com.

Addresses from services such as Gmail, Outlook, or Yahoo are considered personal email addresses, even if you use them for work.

What if my business doesn’t have its own domain?

Use the email address your business regularly uses for business communications.

Many small businesses use a personal email address for their business. If that’s the case, you can still use it to search.

What if my business has more than one domain?

Use the domain associated with the business you’re searching for.

For example, if you’re searching for service for ABC Company, use the email domain that belongs to ABC Company rather than a different business or organization.

Can I change my email later?

Your account stays associated with the email address it was created with.

If you need to use a different email address, see your email address.

Last reviewed September 14, 2026

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