What is included in a quote, and what is not
A quote shows the service and charges included in the offer. Some costs may be separate, depending on the provider and service.
What does the quoted price include?
The quote shows the service you’re considering, along with details such as the speed, number of lines or users, term, and any setup fee.
The exact services and charges included vary by quote, so check the details before you choose.
What about wiring?
Your installation may involve more than the provider’s network connection. Depending on the building and service, additional wiring may be needed inside your space.
Who handles and pays for that work depends on the provider, building, and service agreement. See the demarcation point.
What about my equipment?
Equipment you already own, such as routers, switches, phones, or cabling, isn’t automatically included in the service price.
If equipment is part of the service, the quote or service agreement will indicate how it’s provided and charged.
The agreement has the final details
Your quote helps you compare options. Before you commit, review the provider’s service agreement to confirm the price, term, equipment, installation, and any additional charges that apply.
Want to understand the quote?
See how to read a business internet quote for a guide to the main details you’ll see when comparing options.
Last reviewed September 14, 2026
