Technology in the telecommunication world is ever-evolving. So naturally, Voice over Internet Protocol (VoIP), which started as the InternetPhone in 1995, has since become an advanced tool that is valued by many businesses today. In fact, over 30% of businesses have fully adopted the usage of VoIP systems. About another 55% of employers have already at least partially integrated VoIP services into their company. However, it is for your business too?
Voice over Internet Protocol is a technology system which can transfer voice over internet connection instead of through the traditional analog phone line. In a world where millions of workers still continue to work remotely and over 20% of consumer purchases are already made online internet telecom solutions are essential and on high demand. If you are still deciding whether or not VoIP is for your business, the following information may be important for you to take into consideration.
VoIP Features
- Phone calls
- Voicemails
- Call forwarding
- Call recording
- SMS
- Virtual receptionist
- Video conferencing
- CRM integration
- Call monitoring
- Multi-site working
- Local, national and international numbers
- And much more
Benefits
VoIP has many benefits, which is why many companies are transitioning their systems to it. However, there are two main benefits. One, it has an extensive list of advanced features, such as the few mentioned above. And two, it comes with a lower cost.
Statistics show that Voice over Internet Protocol can help your business save around 30% on phone bill costs, an average of 32 call minutes per day and up to 75% on communication. With Voice over Internet Protocol you are basically moving your telecom system into the cloud This can really can help you save greatly on operational and maintenance costs, while also giving you increased mobility and enhance company collaboration.
Challenges
The biggest challenge with VoIP is that your access to your clients is based on your access to the internet. Since Voice over Internet Protocol is a system that is run through internet connection, if your internet is down then your VoIP system will be down as well.
The quality of your network plays an important role in the quality of your system. Your business internet has to have enough upload bandwidth to be able to handle multiple lines and devices at once. But since a broadband internet connection is one of the greatest investments you have already made for your business, you technically already have access to a high quality Voice over Internet Protocol (VoIP). By actually getting a VoIP system, you are simply taking fuller advantage of your internet.
If these are the kind of features and benefits you are looking for your business, then VoIP may be for you. See who is the best VoIP provider for your business now…
