Privacy Policy

The website located at telecom.live (this Site) is operated under exclusive license by Carriers Grοup, LLC (Carriers Grοup). You may have been referred to the Site from the website of one of our referral partners so it is important that you understand that the Site is controlled and operated by Carriers Grοup and not by the owner or controller of the website from which you have been referred. References in this Privacy Policy to the Site mean either the main website operated by Carriers Grοup currently located at telecom.live or a sub domain carrying the comparison and ranking service in respect of various goods and services offered by Carriers Grοup to which you have been referred from the website of one of our referral partners, whichever is relevant in the context. Carriers Grοup is firmly committed to maintaining your privacy by dealing with personal information in accordance with all applicable laws.

The following privacy policy (Privacy Policy) outlines the type of information we will collect from you, how we may use that information, whether we may disclose such information to a third party, and your ability to update or correct such information.


Scope of Privacy Policy

This Privacy Policy applies solely to this Site, and does not apply to third party websites that are linked from or to this Site. We encourage you to carefully read the privacy policies of such third party websites.


Your Consent to this Privacy Policy

This Privacy Policy is in addition to and to be read in conjunction with this Site’s Terms and Conditions of Use which can be found at Terms of Use. If you do not agree with any of the terms of our Privacy Policy, please leave the Site immediately.


Non-Personal Information

Carriers Grοup collects information about our site visitors collectively, including which sections of the Site and which products on the Site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Carriers Grοup utilizes this information to improve and enhance our services by monitoring the areas on the Site which are most popular to you and by showing lists of popular products to other users. This aggregated, non-personal information may be shared with Carriers Grοup’s partners to provide them with an overview of how Carriers Grοup visitors use the site. This is done for the purposes of providing you with the best online comparison services.


IP Addresses

Carriers Grοup’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.


Cookies

Carriers Grοup uses cookies to provide you with a better comparison experience in serving the correct CSS template for the Carriers Grοup powered site that you are using. Users who do not wish to receive cookies can instruct their web browsers to refuse them but this may limit the features of this Site which are available to you. Third party vendors, including Google, use cookies to serve ads based on your prior visits to this website. You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Alternatively you can opt out of cookies by visiting the Network Advertising Initiative opt out page.


Third Party Measurement

In order to better understand our users, Carriers Grοup’s partners utilize third party measurement companies such as Google Analytics to assess Site traffic. A tracking code is used to collect the information on the usage of the Carriers Grοup including (but not limited to) the following:

the number of page views (or page impressions)

the number of unique visitors

how long these unique visitors (on average) spend

common entry and exit points

This is also aggregate, non-personal information and is collated and provided to Carriers Grοup to assist in analyzing the usage of the Site. This data is also accessible by media organizations and research companies, for the purpose of conducting industry comparisons with other Internet websites.


How Will Your Personal Information Be Used?

Carriers Grοup collects information with the aim of providing you with the best quality and ease of service when visiting this Site. We use the information you provide to us to evaluate and improve our services. We may develop and use, in our sole discretion, consumer research which may be based on your use of our services. If you indicate your agreement to be contacted for this purpose, we may also use your personal information to contact you from time to time with information about goods or services which we think may be of interest to you. If we run competitions and ask you to provide us with personal information when entering such competitions, we may also use your personal information to administer such competitions and to notify prize winners.


How Do We Collect Your Personal Information?

We will ask you when we need information which personally identifies you. We will not collect such information unless you provide it voluntarily. When you provide us with personal information, you are authorising us to deal with that information in accordance with the terms of this Privacy Policy.


How Will We Protect Your Personal Information?

Carriers Grοup takes all reasonable steps to ensure the security of our systems on which your personal information may be stored including the use of secure servers that are protected in controlled facilities. Our employees and contractors with potential access to personal information are required to respect the confidentiality of personal information held by Carriers Grοup.

Unfortunately, there are always risks involved in storing information by electronic means and Carriers Grοup will not be responsible for any unauthorized access to or use of your personal information.


Orders with Third Parties

Completing an online quotes request or placing an order by using a link from the Site or Email we provide, or by using a phone number listed on the Site, is free and optional. Carriers Group may transmit information you provide to the Site to sellers of ordered services.

The use of any information you thereby provide to such third parties is not within the control of Carriers Grοup and Carriers Grοup cannot accept responsibility for the acts or omissions of such third parties you choose to order from.


Your Right to Access and Modify Your Personal Information

Subject to some exceptions, you have the right to request access to any personal information relating to you that is held by Carriers Grοup in accordance with applicable laws. Ordinarily, a copy of the personal information held by Carriers Grοup electronically or in files can be provided for nominal postage and handling fees.

If you:

wish to access the personal information relating to you that is held by Carriers Grοup; or

wish to update personal information relating to you that is held by Carriers Grοup because you believe that information is incorrect or out of date; or

no longer wish to have personal information relating to you held by Carriers Grοup,

you will need to make a written request by email to host@telecom.live with sufficient details for Carriers Grοup to identify you, and to contact you in the event that Carriers Grοup requires further confirmation of your identity.

By requesting that Carriers Grοup cease holding personal information relating to you, you acknowledge and agree that Carriers Grοup will cease the provision of all services to you requiring such information. Carriers Grοup will then take all reasonable steps to ensure that the personal information relating to you is destroyed or de-identified by secure means.


Changes to this Privacy Policy

Carriers Grοup will review and update this Privacy Policy periodically to ensure that Carriers Grοup complies with current laws and legislation for the best protection of your online privacy. If we decide to change this Policy, we will post these changes on the site with or without notice to you.


What to do if You Have a Problem or Question

If you have any questions, complaints or requests relating to online privacy issues on this Site, please email Carriers Grοup at host@telecom.live