Formerly CenturyLink, Lumen is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, Lumen strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections.

The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

On November 1st 2017, Lumen announced that they had completed the acquisition of Level 3.

On May 2nd 2017, Cyxtera assumed ownership of the former CenturyLink’s portfolio of 57 Data Centers.

Data Connectivity Products:
DSL • GPON • Fiber+ • Fiber • International Fiber • Wavelength Services • EoC • DS1 • DS3 • Dark Fiber • MPLS/VPLS • Wireless 3G/4G/5G • Wireless Backup • Broadband Aggregation

Voice Connectivity Products:
ISDN PRI • SIP Trunks • International SIP Trunks • POTS

Cloud Products:
Hosted VoIP • International DIDs • International Origination • Vanity Toll Free • International Toll Free • Collaboration (UCaaS) • Contact Center (CCaaS) • Video Conferencing • Webex • SMS Messaging • Fax-to-Email • Video Conferencing (standalone) • SMS Messaging (standalone) • Fax-to-Email (standalone) • Cloud Connect • AWS • Equinix • Google Cloud • IBM Cloud • Microsoft Azure • Oracle • Managed Cloud • Managed AWS • Managed Microsoft Azure

Managed Products:
Active Failover • SD-WAN • Versa • Cisco Meraki • Viptela • Managed Wi-Fi • Co-Location • IoT Management • Regulation Compliance • Security • Firewall • VPN • DDoS Mitigation • Unified Threat Management • Security Information and Event Management (SIEM) • Monitoring & Reporting • Incident Response • Anti-Virus • SOXX • PCI • HIPAA

Service Area:
Nationwide (all 50 states) • Puerto Rico • International • Canada • Mexico • Brazil • Europe • China • Asia Pacific • Australia

Web:
https://lumen.com

Lumen
Customer Service

General

877-453-8353

Technical

877-453-8353

Billing

800-860-1020

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