Fusion is a leading provider of integrated cloud solutions to small, medium and large businesses. Fusion’s advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud communications, contact center, cloud connectivity and cloud computing. Fusion’s innovative, yet proven cloud solutions lower our customers’ cost of ownership, and deliver new levels of security, flexibility, scalability, and speed of deployment.

Fusion completed the acquisition of MegaPath on June 18, 2018 and Birch Communications on May 7, 2018.

Fusion’s (legacy Birch) sweet spot is multi-location enterprises that are looking to aggregate, consolidate, and save on POTS lines and other voice services. Fusion bundles its line costs and surcharges (EUCL, LNP, calling features) into a set price and, when comparing to other competitors that may appear at first to be a higher cost, but they are not. When comparing Fusion (legacy Birch) to other POTS providers, be sure to request the other carriers’ complete list of fees and surcharges to get an accurate comparison, and be wary of introductory pricing that can be raised over time. Fusion can sell services with the prominent Canadian provider Primus since legacy Birch purchased the company.

Data Connectivity Products:
Coax Cable • DSL • U-Verse • Fiber • Dark Fiber • EoC • DS1 • Satellite Wireless • Wireless 3G/4G/5G • Wireless Backup • MPLS/VPLS • Broadband Aggregation

Voice Connectivity Products:
POTS • SIP Trunks

Cloud Products:
Hosted VoIP • BYOB VoIP • BYOD VoIP • International DIDs • International Origination • Vanity Toll Free • White Label • Collaboration (UCaaS) • Video Conferencing • Contact Center (CCaaS) • CRM Integration • Reporting & Analytics • Hosted Email • Office 365 • Virtual Desktop (DaaS) • Data Storage (BaaS) • Software as a Service (SaaS) • Cloud Connect • AWS • Microsoft Azure • Fax-to-Email • Regulation Compliance • PCI

Managed Products:
Active Failover • SD-WAN • BYOB SD-WAN • Cisco Meraki • Fortinet • VeloCloud • Managed Wi-Fi • Virtual Data Centers • Disaster Recovery (DRaaS) • Infrastructure (IaaS) • Unmanaged Microsoft Azure • Mobile Device Management • Security • Firewall • DDoS Mitigation • VPN • Monitoring & Reporting • Unified Threat Management • Security Audit • Penetration Testing • Anti-Virus • Email Security

Service Area:
Nationwide (all 50 states) • Puerto Rico • International • Canada

Web:
https://fusionconnect.com

Fusion
Customer Service

General

888-275-0777

Technical

866-424-5100

Billing

866-424-5100

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